Addess: 84 Red Pine Cir, Essex Junction, VT 05452 United States
Phone: +1 (860) 540-6658
WhatsApp: +1 (413) 276-1739
Email: contact@globalminershop. com
Open Hours: 9AM-6PM / Mon-Sat

Frequently Asked Questions

Please read our FAQ before sending us a message.

Q: How can I pay for my order?

A. Currently we just accept payments by Global Miner Shop like Bank Transfer , BTC, ETH

Q: What should I do if my order hasn’t been delivered yet?

A: we mostly ship all items before 48 hours.

Waited until your estimated delivery date? Please allow an extra few days for your order to be delivered (especially during busy times) – our carriers are always doing their best to get your order to you. Make sure you keep an eye on your tracking link for the latest updates.

Q: Can I order and pick up the product from your office?

A: In order to pick up your product from us we just need the prof of purchase (invoice) and prof of identity (ID or Passport).
This process is only available in United States and we need to know in advance your plans. We encourage customers to make an appointment and collect their products from our location to offer FREE training. Our reputation for continue growth of sales and satisfied customers defines our purpose and our support team will make sure you will get the best in all aspects.

Q: Shipping and insureance?

A: SHIPPING is FREE and it will always be FREE internationally (Worldwide) no matter the order amount. All parcels will come with Insurance and tracking number.

Q: What is your International Returns Policy?

A: We get it, sometimes something just doesn’t work for you and you want your money back. Don’t worry, as long as an item is still in its original condition, we accept returns, subject to the rules below, which includes rules around fair use. None of these rules affect your statutory rights.

You have 10 days to return the item in original condition and box to us in our US or UK office.

Q: What do I do if I receive a faulty item in my order?

A: We’re really sorry if you’ve received a faulty item.

Please return the item to us as soon as possible so we can get this sorted for you.

If you’re not able to create a return, please get in touch with our Customer Care team and they will gladly help you further.

Q: I am new to mining, can you help me?

A: If you buy a product from us, you will be part of our family and we will definitely do our best to get you going and offer the best advise.

Send us an email

(+1) XXX-XXX-6874